Privacy Policy
How we collect, use, and protect your personal information
Last updated: October 2025
Introduction
TPS Eco Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our renewable energy and heating services or visit our website.
Information We Collect
Information You Provide
- Contact details (name, email, phone number, address)
- Property and service details (installation address, and details of your existing heating, plumbing or energy system)
- Payment information
- Communications with us
Information Collected Automatically
- Website usage data
- IP address
- Browser type and version
- Device information
How We Use Your Information
We use your information to:
- Provide renewable energy, heating and plumbing services
- Process quotes and bookings
- Communicate about your quote, booking and installation
- Support grant applications and certification where relevant (for example MCS)
- Improve our services
- Comply with legal obligations
Data Protection
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. We process your data in line with UK GDPR and the Data Protection Act 2018.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
Contact Us
If you have questions about this privacy policy, please contact us:
Email: info@tpseco.com Phone: 01622 234 233 Address: 36 Halstow Close, Maidstone, Kent, ME15 9XA
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.